Terms of Service

This website is operated by Zhuang Culture. By visiting our website, placing an order, or using our services, you agree to these Terms of Service and the policies posted on our website.

Store Information

Customer Support

Email: support@zhuangculture.com

Phone: +1-636-286-3113

Support hours: Monday - Friday, 9:00 AM - 7:00 PM Pacific Time (Pacific Time, Los Angeles time; PST/PDT depending on season)

Business Mailing Address

Zhuang Culture
30 N Gould St STE N50
Sheridan, WY 82801
United States

This is a business mailing address. It is not a retail store, showroom, warehouse, pickup point, or return center. Please do not send returns, legal documents requiring special service, supplier samples, or product packages to this address unless our support team has provided written instructions.

Product Information

We try to display product images, colors, dimensions, materials, descriptions, prices, availability, and shipping information accurately. However, display colors may vary by device, lighting, photography, and screen settings. Measurements may vary slightly due to manual measurement or production tolerance.

Cultural, pattern, gift, and styling descriptions are provided for customer context. They should not be understood as official certification, government endorsement, or professional advice.

Orders, Pricing, And Availability

Orders are subject to acceptance, payment authorization, fraud review, inventory availability, and shipping eligibility. We may refuse or cancel orders when information is inaccurate, payment cannot be verified, suspected fraud is detected, or fulfillment is not possible.

Shipping, Returns, And Refunds

Shipping, returns, refunds, damaged-item claims, and customs information are governed by the policies linked on our website. Please review those policies before purchase.

Website Use

You may not use this website for illegal, fraudulent, abusive, or unauthorized purposes. You may not attempt to interfere with the security, checkout, or operation of the website.

Intellectual Property

Website content, brand materials, product photography, text, graphics, logos, and design assets are owned by or licensed to Zhuang Culture unless otherwise stated. They may not be copied, resold, or used commercially without permission.

Updates

We may update these Terms or posted policies from time to time. Updates apply when they are published on the website.